In addition to managing media files, we can access iTunes Store to buy music or movies. The Air France Mobile team.ITunes is known worldwide as the default media manager installed in Apple computers. Updates are scheduled every month to enhance your experience and make improvements. We assure you that we are doing our best to improve the Air France mobile application on a regular basis. This product serves frequent flyers with no time to waste. If you have to sacrifice quality and refinement of the design, so be it. Please please please fix the latency on both apps. ![]() The KLM app has the same problem, which means the two probably share the same infrastructure. It takes forever to load content on flight reservations, which is so inconvenient while using on the go during travel. This is overall a pretty good product and I like the new design that came with the latest releases, but the app suffers from serious latency issues. ![]() Je sais pas si le développeur lira une revue dans le store anglais mais bon, j’essaye… je suis membre Platinum de Flying Blue et j’espère que mon opinion vaudra bien quelque chose. BTW this the first time that that I review an app or a service ! You can only imagine how horrible my experience was. most of client pay extra money to be treated good or at lest right. I hope you technically improve your website/ app and so as your customer service skills. You guys are a big disappointment, and this will be the last time I will travel with you. When I choice a company, I choice them for their Belief as company and their customer service. Customer service is what makes a company or break it. I could choice a different airline but I have always traveled with AirFrance, however it’s a big disappointment this time, this is has to be the last time I travel with them. She then voided one ticket and now I have to wait 24 to 48 hours for the refund. I got upset and hang up, and called back again, this time I was able to speak to a supervisor. I am not sure what was funny about my horrible experience. The third time I called an employe answered me, I told her what happened and she started to laugh. I called back the second time, their system is till down. I called the support line, I was told the system is down, and they asked me to call back after 2 hours. I finally booked my ticket then I get a conformation email then another confrontation email. It took me 2 hours to reset my password and get it to work. Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.Ĭheck your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card! Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more). Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app. You can also share your flight status with your loved ones to stay in touch with those on the ground. ![]() Turn on notifications and get real-time flight updates and exclusive content about your destination. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details.Ĭheck in, select your seat, and obtain your boarding pass directly in the app. Meet a pocket-sized travel assistant designed to help you at every step of your journey.įrom booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.īook your ticket for any of our destinations using your preferred secure payment method. Meet a travel assistant designed to help you at every step of your journey.
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